Documents That Communicate
Current users include leaders in the fields of Retail Banking, Investment Banking, Insurance, Life and Pensions, Asset Management, Shipping, multi-brand Manufacturing, Automobile Services, etc. Some of these are in the top 10 within their respective sectors globally.
icon software is used by:
...and many more consumer facing businesses from 400 to 100,000+ employees.
icon software can be used by almost any organisation that has multi-channel communications and information management challenges. But it is for those with high volume, complex and multi-brand requirements that it comes into a class of one. With the icon solution all three output models in common use are covered, some examples of which are:
Self-Service when needed. Examples include:
Human dialogue resulting in documents. Examples are:
Documents and content largely auto-system generated. Examples:
icon Suite is most helpful when an organization:
|Online Portal...||Email Service...||Serial Letters...|
|for personalised creation of application forms for opening current accounts or loans||to inform agents about changes in their clients' insurance processes||e.g. information about capital changes, incl. local & central printer auto-optimisation|
|documents creation with free text, e.g. for managing customer complaints||mobile information capture and in-situ correspondence||analysis and documentation of assests status by clients or counsellors|
|system for credit business, including approval, changes, cancellation, etc.||clients interactions, details capture and output eg client policy updates & reporting||offers and applications creation with instant printing and/or archiving|
icon Communication Dynamics, Inc. | 1120 Avenue of the Americas | New York, NY 10036