CCM - a Convergence play on Four Unstoppable Trends
27th Jan 2014
The future of Customer Communications Management is being shaped by four unstoppable trends, envisioned by enlightened customers with assistance from Information Professionals and created by integrating the best software solutions with improved business processes.
Neopost has signed an agreement to acquire icon systems
27th Jun 2016
Neopost, the number two global supplier of Mail Solutions and a major player in digital Communication and Shipping Solutions, today announced that it has signed an agreement to acquire icon Systemhaus GmbH, the German leader in Customer Communication Management solutions.
Icon solution recommended by IBM to replace legacy ASF software
3rd Dec 2015
IBM recently announced that it recommends icon Communication Dynamics’ (ICD) software, DOPiX-ARK, to replace their legacy ASF (Application Support Facility) software which will no longer be supported after 9/17. As an IBM business partner, ICD has been working with IBM to create a smooth transition for customers replacing ASF with DOPiX-ARK, and minimize the impact on applications utilizing ASF.
icon Communication Dynamics, Inc. Builds Its US Business and Engages SMA
25th Aug 2015
Icon Communication Dynamics, Inc. is the US subsidiary of icon GmbH, a leading provider of Customer Communications Management (CCM) enterprise level software, headquartered in Stuttgart, Germany. Icon Communication Dynamics, Inc. is pleased to announce it has engaged Strategy Meets Action (SMA), a leading insurance strategic advisory firm, to provide advice on the development of strategic and tactical plans as icon builds out its US business. Icon is a provider of CCM software in Germany and the EU, with 70% of the top 30 insurance companies utilizing icon's CCM software.