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Documents That Communicate


About Us

icon Communication Dynamics, Inc., is the US and North American subsidiary of icon Systemhaus GmbH and has been formed to bring best-of-breed Customer Communications Management (CCM) solutions to the US and North American market. icon is the leading CCM product in Germany and prominent in the EU and Central European countries.  Product areas currently comprise Enterprise Document Creation, Content Integration and Output Management. These solutions are vital to  the conduct of today’s global enterprise.  Our business-first consultants are expert at implementing our state-of-the-art document creation and output technologies to produce outstanding ROI and customer satisfaction. Leveraging product experience in Germany and Central Europe, and leading local Business consulting and IT skills, we enable client organizations to consistently deliver the best communications experience with their customers, partners and staff at market leading price-performance levels.

Worldwide support can be provided from our US base, our combined European support team or supplemented with regional partners.

All products have a common set of values:

We understand business processes and domains (with experience across most industries) and we speak IT too - but we'll only do that with your IT staff! And our consultants are ready to demystify the jargon, helping unlock opportunity and work where-ever you are.

Our aim is to promote your business interests, not push our products.  If our solutions are not right for your organization, we will say so up front and suggest other products and services that might be.

To find out whether we can help your organization, ask us about how we can provide a rapid initial ROI assessment of potential opportunities in your organization.

It all starts with a vision of the future...let us help create yours.


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Clients and Uses 10530824 m batched Team and Individual Awards
Clients and Uses Case Studies

Our People


Contact Us


Company details: Registered Address: icon Communication Dynamics, Inc., 1120 Avenue of the Americas, New York, NY 10036‎.

Industry and Business News

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Product and Company News

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arrow icon Communication Dynamics, Inc. Builds Its US Business and Engages SMA

Accreditation & Memberships IBMSAP

icon Communication Dynamics, Inc. | 1120 Avenue of the Americas | New York, NY 10036

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