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icon Communication Dynamics, Inc. Builds Its US Business and Engages SMA

 25th Aug 2015

Icon Communication Dynamics, Inc. is the US subsidiary of icon GmbH, a leading provider of Customer Communications Management (CCM) enterprise level software, headquartered in Stuttgart, Germany. Icon Communication Dynamics, Inc. is pleased to announce it has engaged Strategy Meets Action (SMA), a leading insurance strategic advisory firm, to provide advice on the development of strategic and tactical plans as icon builds out its US business. Icon is a major provider of CCM software in Germany and the EU, with 70% of the top 30 insurance companies utilizing icon's CCM software. 
"With SMA advising us and with our strategic partnership with IBM, we believe we will rapidly establish icon as a major player in the very competitive US market for CCM solutions." - Bill Contessa, icon Communication Dynamics, Inc., General Manager, North America
"SMA is pleased to become a strategic advisor to icon Communication Dynamics, as they expand in the US market and the insurance market in particular. We recognize that Icon has a strong presence in the EU insurance market, a modern CCM solution, and a strong partnership with IBM. We are also delighted to welcome icon as one of the sponsors of the 2015 SMA Summit, Next-Gen Insurer: Imagine * Adapt * Innovate, taking place in Boston, MA on Sept. 21, 2015." - Mark Breading, SMA
About SMA:
Strategy Meets Action (SMA) is dedicated to helping the business of insurance modernize, optimize, and innovate for competitive advantage. Exclusively serving the insurance industry, SMA blends unbiased research findings with expertise and experience to deliver business and technology insights, research, and advice to insurers and IT solution providers. For more information, visit SMA at www.strategymeetsaction.com.
About icon Communication Dynamics
icon Communication Dynamics. Inc. is the North American subsidiary of icon Systemhaus GmbH.  icon brings its best-of-breed Customer Communication Management (CCM) solution to the US and Canadian insurance markets from its large customer base in the global insurance industry. icon markets a highly advanced and comprehensive solution to create and manage customer communications that delivers an exceptional customer experience. Insurers, IT solution providers, and media that are interested in learning more should visithttps://www.icomdyn.com. Please direct further questions to info@icomdyn.com

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