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Documents That Communicate


Industry and Business News

The future of Customer Communications Management is being shaped by four unstoppable trends, envisioned by enlightened customers with assistance from Information Professionals and created by integrating the best software solutions with improved business processes. 

Product and Company News

Neopost, the number two global supplier of Mail Solutions and a major player in digital Communication and Shipping Solutions, today announced that it has signed an agreement to acquire icon Systemhaus GmbH, the German leader in Customer Communication Management solutions.

Content Critical and icon Communication Dynamics is one of 38 exhibitors to display at the Xploration® 16 Customer Communications Conference at the Caribe Royale Orlando in Florida. 

Content Critical Solutions Selects icon Communication Dynamics CCM Software to Expand its Managed Services Portfolio


IBM recently announced that it recommends icon Communication Dynamics’ (ICD) software, DOPiX-ARK, to replace their legacy ASF (Application Support Facility) software which will no longer be supported after 9/17. As an IBM business partner, ICD has been working with IBM to create a smooth transition for customers replacing ASF with DOPiX-ARK, and minimize the impact on applications utilizing ASF.

Icon Communication Dynamics, Inc. is the US subsidiary of icon GmbH, a leading provider of Customer Communications Management (CCM) enterprise level software, headquartered in Stuttgart, Germany. Icon Communication Dynamics, Inc. is pleased to announce it has engaged Strategy Meets Action (SMA), a leading insurance strategic advisory firm, to provide advice on the development of strategic and tactical plans as icon builds out its US business. Icon is a provider of CCM software in Germany and the EU, with 70% of the top 30 insurance companies utilizing icon's CCM software.

Good traffic flow and interest at the show

We will be exihibing at the Document Strategy Forum May 12th-14th in Greenwich Conneticut at the Hyatt Regency.  You can find us in booth 301.

icon continues its international expansion by establishing icon Communication Dynamics, Inc. with headquarters in New York City.

Accreditation & Memberships IBMSAP

icon Communication Dynamics, Inc. | 1120 Avenue of the Americas | New York, NY 10036

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